CUSTOMER DELIGHT
> fast flexible service
> rapid response
> help in a crisis
> solutions via consultancy
> test drive centres
> unique products
> powered by people
> being independent
> lighter carbon footprint

Fast flexible service
"Service" is a word often used, but something many companies still fail to deliver.
At Encase our people, systems and infrastructure are focused on providing fast, efficient and accurate responses to all our customers needs. Encase provides personal care across the UK from three strategically located sites in Banbury, East Kilbride and Leeds.
Each facility provides a seamless manufacturing capability through a twin-track approach: providing services to its own corrugated market as well as suppling a specialist range of products throughout the UK.
All consignments are securely packed and delivered on time to stringent in-house delivery targets – around the clock to any location in the UK.
Whatever your needs - whether it be holding stock or specialist services such as Kanban, sequencing and milk run collections  - we are happy to discuss your requirements.

Rapid response
A major part of our customer charter is to offer fast turnaround on proposals and lead times – why don’t you put us to the test!
At Encase we enjoy offering choice. Surprised? Our in-house box performance software will promote a variety of specifications that will meet the performance criteria set by your product.
We offer not only a choice of substrates but will also highlight the most economic material to manufacture. Flexibility and openness are vital.
We have a management style of rapid decision-making and accessibility. Effective communication is key to the future of our business.

Help in a crisis
When things don’t go quite to plan, when the unexpected occurs, or an outright emergency happens .... we understand our customers’ call for HELP. That’s what we are here for – help – we are happy to.

Solutions via consultancy
Our aim is to pioneer a new generation of corrugated packaging solutions.
Our role is to challenge, innovate and inspire our customers.
Our consultative approach in finding alternative solutions to packaging problems will add value by showing customers how they can drive out cost whilst still retaining a competitive edge.
We don’t just make boxes – we work with our customers to optimise each stage of the packaging supply chain from the cradle to the grave.

Test Drive Centres
At our new ‘Test Drive Centres’  you can see your packaging come to life.
Our fast-track sampling centres are equipped with the latest CAD/CAM prototyping facilities where customers can bring their products, see their packaging designed, and take away a fully tried and tested packed product that very same day.
At the same time why not visit our supermarket display area (which contains the very latest in retail-ready and shelf-ready packaging).
Here we can show you how we’ll help you develop your store strategy by improving efficiency in the key areas of ease and speed of shelf filling, optimising shelf-fit, appearance and brand promotion, knock-down and recycling.

Unique products
“ We’ve something new to offer!”
When was the last time someone said that to you in the corrugated industry? Lack of innovation is probably the most frequent criticism levelled at the packaging industry.
At Encase we pride ourselves on generating new ideas continuously. 
Our new EcoWall range of board substrates is the latest in a line of products designed to be technically and commercially beneficial to our customers.
At the same time each board’s improved performance reduces its impact on the environment.

Powered by people
We are proud of our employees. Encase personnel have a wealth of experience and knowledge of the corrugated industry in many cases 20-30 years’ experience and as a business we also have some third generation workers.
This helps us to consistently deliver the service and products our customers demand. Dedicated and passionate, we strive to form lasting relationships with our customers.

Being independent
Encase is a privately-owned fiercely independent company and this allows us to drive the way we operate.
Our ultimate goal is not to sell tonnage or square metres.
We offer fit-for-purpose packaging. We’re not tied to paper mills so we have no targets for paper consumption.
We stand on our own so we can deliver exactly what YOU need.
Passing choice back to the customer and offering a genuine alternative.

Lighter carbon footprint
By its very nature corrugated board is a superb, environmentally-friendly product - fully biodegradable and fully recyclable - up to 6 times!
In order to minimise our carbon footprint we have regular energy reviews at all our facilities and are working hard to optimise our delivery systems so our customers still get what they want when they want it, but without incurring unnecessary cost to the environment.
The new substrates we produce are thinner in calliper and have logistical and storage benefits – reducing vehicle movements and thereby carbon dioxide emissions.
Encase - leaving a lighter footprint on the world.